❌ Cancellation Info

We understand plans change — here’s what you need to know about cancelling your UniBox order:

⏰ Cancellation Window: You can cancel your order before it ships. Email our support team at support@theunibox.ca or Contact Us here.

📦 How to Cancel: Contact us before the order ships to cancel it easily.

💳 Refunds: If your cancellation is accepted before shipping, refunds are processed within 5–7 business days.

⚠️ Important: Once an order has shipped, it cannot be cancelled — but we’ll guide you through returns if needed.